Alarm Activation at Van Andel Museum

Timeline

1. 4:58pm
   Battalion 6, Engine 3, Truck 3, and District 3 dispatched to the Van Andel Museum at 200 block of Pearl Street NW
2. 4:59pm
   Dispatch asking Battalion 6 for an update
3. 4:59pm
   Alarm company spoke to an employee on scene; accidental alarm pull by a guest, but they do not have a reset
4. 5:00pm
   First two units upgraded to emergency response; other two continue non-emergency until crews arrive on scene
5. 5:01pm
   Engine 3 on scene at the four-story brick Public Museum; nothing showing from the outside, investigating
6. 5:01pm
   Engine 3 on scene at the four-story brick Public Museum; nothing showing from the front (Alpha side), taking command and investigating
7. 5:03pm
   Alarm hand pull confirmed; crews just need help resetting the system; Engine 3 can handle, recommends clearing the other units
8. 5:03pm
   Dispatch clearing the rest of the assignment; only Engine 3 staying for the reset
9. 5:03pm
   Alarm hand pull confirmed; Engine 3 to handle, all other units may clear